Find answers to the questions that our customers ask us most frequently. To help you find what you're after we've sorted them into categories. Select the category to get started, or scroll down to view all.
If something is showing as in-stock online then this means we have it in the store. If you want to be certain (or want us to put an item aside for you) please give us a call.
STORE VISIT FAQ's
If something is showing as in-stock online then this means we have it in the store. If you want to be certain (or want us to put an item aside for you) please give us a call.
Of course, just choose the option for local collection on checkout. Bring your invoice and order number with you to the store to collect your order.
MANAGING YOUR ACCOUNT FAQ's
If something is showing as in-stock online then this means we have it in the store. If you want to be certain (or want us to put an item aside for you) please give us a call.
SUBSCRIPTION FAQ'S
If something is showing as in-stock online then this means we have it in the store. If you want to be certain (or want us to put an item aside for you) please give us a call.
REFUND & CANCELLATION FAQ'S
If something is showing as in-stock online then this means we have it in the store. If you want to be certain (or want us to put an item aside for you) please give us a call.